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August 27, 2008

How to Create an Effective Outgoing Voicemail Message

Filed under: Cavalier Voice Solutions, Cavalier Telephone — admin @ 10:39 pm


When recording your outgoing voicemail message most people are pretty cautious about what and how they say what they are trying to get across. Most people want to sound friendly and to give the necessary information that is to be recorded,in a short and sweet memo.

To record a clever and effective voicemail message there are a few things that you need to remember and take into consideration. Make sure to state your name and phone number so that the caller is able to identify if they have called the correct person. Also make sure to let the person know that you will call them back as soon as possible, make it short and sweet, and use a friendly tone of voice. A friendly greeting and farewell is always something nice to add to your voice mail as well.

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August 22, 2008

Never Forget a Phone Number Again

Filed under: Cavalier Telephone — admin @ 3:20 pm

When trying to remember things we all have different ways that we go about retaining the information.  When it comes to numbers we may have the hardest time when trying to memorize phone numbers.  If we are unable to write the phone number down we usually continually repeat the number to ourselves, sometimes only to forget (for those of us that don’t have a memory equivalent to an elephant) it moments later.  As a universal rule we are typically able to remember seven digits, plus or minus two, meaning anywhere between five to nine digits at a time.

So, when you are trying to remember a phone number this rule can come in handy.  A local phone number that includes the same area code as your phone number contains will be easier for you to remember because it only has seven digits.  It is also easier to remember if you think of it as two separate bits of information, the first three digits as one and the last four as the other.  When taking into account a phone number that encompasses a different area code that yours it may be slightly harder to remember, but is still only ten digits long, which is close to the nine digit maximum that is thought to be the most amount of numbers that a person can remember at a given time.  This type of phone number can also be remembered without much difficulty by using the rule of grouping the numbers together as if they were one single bit of information.

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August 20, 2008

Phonetiquette

Filed under: Cavalier Telephone — admin @ 4:44 pm

The art of conversation has somewhat been lost due to text messaging, instant messaging, and the busy lives of many individuals.  When receiving a phone call we are sometimes in such a hurry or have out minds on other things that we don’t take the time to use proper phone etiquette.

Practicing proper phone etiquette should be something that everyone takes the time to do out of respect for others.  Here are some behaviors to keep in mind in order to have outstanding phone etiquette; I guess you could call it phonetiquette:

  • Do not answer the phone if you are eating or chewing.
  • Make sure that you speak clearly.  It is rude to mumble and have others straining to hear what you are saying.
  • Do not place callers on hold for long periods of time.  If you have another call make certain that you will not be on the line for anymore than 30 seconds, otherwise call the other person back.
  • Do not let a bad mood be reflected when answering the phone.  Assuming that the caller is not the reason that you are feeling this way, they shouldn’t have the anger taken out on them.
  • Do not call too early in the morning, during dinner time, or too late in the evening.  Many people may have a different sleep schedule than you.  You should probably only call after 9am or before 9pm and avoid dinner time, approximately 6pm – 8pm.
  • When ending a telephone call be sure to say goodbye.  Just hanging up the phone may be an indication that the conversation is over, but it is an extremely rude indication.

By using these rules and some others that you may already know of you will be someone that other actually want to call and enjoy speaking with over the phone.

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August 15, 2008

DID Service

Cavalier Business Services offers its telephone customers DID, Direct Inward Dialing, Services.  This service is installed as a unique telephone line through the business that is using the service.  The DID card figures out the telephone number that passes through the line, answering the call as soon as this happens, and sending the party that is calling the tree object of the phone line that answers the call is matched with the a four digit number.

This service is best for businesses that have a great deal of voice mailboxes that need calls distributed.

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August 7, 2008

Web Voice Mail

It seems like anything that we do these days can be done through the Internet.  It is extremely convenient to be able to communicate with someone half a world away, catch up on the latest season of your favorite television program, or do all of your weekly shopping while in your pajamas, in your home office.  Besides all of these features that not only the Internet allows you to do, but also your telecommunications provider, you are also able to access telephone and voice features on the Internet as well.

Cavalier offers web voice mail to its customers.  This service allows Cavalier users to gain entry into their voice mail through any computer that has Internet access.  Through this product you are able to listen to your messages and manage which ones are saved, deleted, or even archived on your PC.

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August 5, 2008

Multi-Line Hunt Groups

Filed under: Cavalier Business Communication, Cavalier Telephone — admin @ 5:08 pm

Cavalier Business Services offers customers a variety of telephone services that can aid in convenience and prosperity of the business.  One of the products that Cavalier Business customers can experience is multi-line hunt groups.  This product is used to help distribute phone calls over numerous telephone lines.

This feature will allow multiple telephone lines that are going into a business to proceed as one distinct group.  This group, referred to as a hunt group is similar to call forwarding but has more complex characteristics.

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July 24, 2008

Cavalier’s Call Blocking

Filed under: Cavalier Voice Solutions, Cavalier Telephone — admin @ 2:59 pm

Telemarketers, harassing phone calls, and other unwanted callers can make the convenience of having a home phone seem more like a nuisance. Cavalier customers are able to avoid these hassles altogether with Cavalier Call Blocking.

Unwanted callers can be blocked by Cavalier customers so that they are able to enjoy having the use of Cavalier Telephone’s convenient voice services.  Call Block lets you select up to six phone numbers that are in your calling are that you would like to be blocked from being able to reach you.  Incoming calls placed from your last incoming number can also be blocked, even those numbers that show up as unavailable or unknown.  The caller that is being blocked will receive a message that says that you are not accepting calls at this time.

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July 18, 2008

Cavalier’s Repeat Dialing

Filed under: Cavalier Voice Solutions, Cavalier Telephone — admin @ 11:51 am

For those people that work from home the phone features that you have can mean the difference between successfully working from home and needing to go back to an office environment.  Cavalier Telephone offers many calling features for its residential customers that can be just as helpful for business oriented needs.  One of the features that Cavalier offers is called repeat dialing. Repeat dialing can help a busy, work from home, business professional go about their work without having to continuously dial the phone number of someone that they are trying to get in touch with.

Repeat dialing, one of Cavalier’s most convenient and time saving Voice Technology’s, automatically dials a number for thirty minutes until the line stops giving a busy signal and connects to the called party.  The phone of the person who made the call will ring as soon as the line becomes free, instantly connecting the caller.

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July 16, 2008

The Convenience of Cavalier: MyCavTel Bill Viewer

Cavalier offers a variety of voice solutions with its calling plans.  Besides the fact that Cavalier Telephone includes standard calling features such as voice mail, caller ID, and call waiting they also offer a feature called MyCavTel Bill Viewer.

This feature, which is for residential clients, allows for the viewing of current and past bills.  MyCavTel Bill Viewer also permits customers to pay their bills online, supervise their accounts, obtain online technical support, and have 24/7 access to their Cavalier accounts.  This site is easy for customers to operate and comprehend, so it’s a great tool for Cavalier’s residential consumers to take advantage of.

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July 11, 2008

Cavalier’s Last Call Connect

Filed under: Cavalier Voice Solutions, Cavalier Telephone — admin @ 7:57 pm

When you miss a phone call and are in a room in your home that doesn’t have caller ID there is a technology that can provide you with information regarding your last incoming call.  Cavalier’s last call connect feature will provide the called party with data about their last call and give the option to return the missed phone call.

Connecting to your last incoming call can be achieved by dialing *69.  When dialing into the system you will be informed of the date, time, and phone number of the last incoming call. You will also be asked whether or not you would like to return the call and be prompted to dial 1 if you decide to do so.

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